Showing posts with label Call Center Assessment. Show all posts
Showing posts with label Call Center Assessment. Show all posts

Why Use Pre-Employment Skills Assessment Testing?

As a business owner, I don't have to 'preach to the choir' regarding the cost of a bad hire and how terrible they are for business!  One bad apple can literally ruin a business so hiring the perfect candidate can be detrimental to a small business' success.  The ability to hire skilled professionals is the key to success for business owners around the world.  One affordable and efficient way for job candidates to prove their expertise is to perform pre-employment skills assessment tests.    
Skills testing focuses on skills that relate directly to job performance.  The greatest thing about skills testing is that you can cater them to the job you are hiring for. Let’s say you’re hiring a call center CSR. Instead of spending 45 minutes asking a candidate about his or her past performance; give the candidate the Call Center Assessment to measure customer service skills and sales ability using realistic simulations of call center scenarios. The test is more objective than an interview.

There is more to pre-employment testing than just skills, it is also finding out about your job candidate’s personality.  Hireology states in a recent blog post that “personality tests are a great tool for understanding people and improving management,” and they “can be extremely valuable when trying to understand the motivations and work styles of your new employees.”  So instead of taking two months to “get to know your employee,” and learn how they react to management, give them a 15 minute behavioral skills test and you will have your answer immediately.   

Online Skills Assessment Testing: Only $30 per Test

Online Employment Skills Assessment Testing
Our Employment Testing solutions have been chosen by leading employers to quickly and efficiently identify the right talent for the right positions. The U.S. Department of Labor estimates that mis-hiring a $100,000 per year manager costs the employer about $300,000.   We have over 800 tests to choose from!!  View FULL LIST

Test Categories and Information:

Finance and Accounting Tests
Our SkillCheck Accounting and Finance Assessments enable you to evaluate key competencies in accounting and bookkeeping, bank teller skills, collections, financial management and more. Test knowledge of accounts receivable and accounts payable, as well as abilities with popular accounting software such as Peachtree and Quickbooks.

Basic Skills Testing
Measure essential workplace competencies that today's employers view as the key to success.